Thanks for shopping at outdoorgear4you.
If you are not entirely satisfied with your purchase, we're here to help.
You have 5 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
All item are ready stock.
Delivery lead time: 3 - 7 working days
Delivery charges based on weight and usually will be fulfilled by Pos Laju or J&T.
Once the item ship out from our company and the tracking number appear in tracking website, it is customer's responsibility to follow the tracking number and receive the parcel as requested by courier service. If customer is not at home, and the parcel has return to us, please pay new postage charge of RM8 to proceed with parcel re-post.
We are not responsible for any damage during delivery if parcels were protected with full protection before leaving our premises.
If you have any questions on how to return your item to us, contact us.